Skip to main content
Blue velvet chair beside a marble table with an open book and a vase.

Frequently 
Asked Questions

How can we help?

Yes, until November 4th 2024 Hotel Park Ave was Mondrian Park Avenue. The hotel is now independent and operated by Lore Group. All prior reservations and rates are being honored. If you have questions about current reservations please reach out to our team directly on hello@hotelparkave.com or +1-212-8048880

Breakfast is available daily in Park Rose.

Check-in at Hotel Park Ave is at 3pm and check-out is at 12pm.

Yes, we try to accommodate this where possible. Please contact hello@hotelparkave.com to arrange and please note a fee may apply.  

Policies can vary for special offers and packages. Please review the booking description of your reservation. If you have booked a flexible rate, cancellations must be made before 6pm the day prior to arrival. If you cancel after 6pm the day prior to arrival, you will be charged a cancellation fee of one night’s room and tax. Fully pre-paid bookings are non-refundable. An early departure fee of $50 will be charged if guests check out prior to their departure date. For more information regarding our cancellation policy, please refer to our Terms & Conditions page.

Late check-out is based upon availability.

Yes. In room dining is available from 7:00am - 10:00pm daily from Park Rose.

Park Rose is open daily for breakfast, lunch and dinner. They also offer happy hour and brunch.

Seed Library NYC is open Tuesday to Sunday.

Golden Child is open daily at 4pm.

Our ADA room options across several room categories are all fully wheelchair accessible. If you need additional information on accessibility at Hotel Park Ave please contact us on hello@hotelparkave.com

Yes, we can provide cribs. Please let us know in advance of your stay so we can have these waiting in your room.

We offer overnight valet parking at a rate of $85 plus tax. In and out privileges are not available.

Dogs are welcome at Hotel Park Ave NYC. There’s a $150 fee per stay. If yours is joining you, let us know before you arrive so we can have everything ready.

For more information, visit our Dogs Welcome page.

Yes, we do. Located on our second floor and open 24/7, our gym blends sleek design with smart intuitive equipment including Peloton Bikes, made to move with you, whether you're starting fresh or keeping up your routine.

The subway station closest to our hotel in midtown Manhattan is the 6 line at 33rd street.

We apply a daily $40 facility fee on room bookings, in addition to hotel taxes and fees. The fee includes high-speed WiFi, in-room bottled water, a light minibar snack, 24-hour access to our fitness center with AmpFit and Peloton, a branded tote bag and bike rental. 

Yes, Hotel Park Ave is part of Lore DISCOVERY, the hotel loyalty and rewards program from Lore Group.

Yes, we offer a selection of wheelchair-accessible accommodations, including our ADA-accessible Deluxe Studio King and Premier Studio Double rooms. You can learn more about these options on our ADA rooms page.

BOOK A ROOM